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Hirenaia

From guest inquiry to direct booking

The booking agent that reads your PMS in real time and delivers real booking links to the guest —true availability and pricing, 24/7, in their language— with no one in the loop.

Try 14 days free See how it works

No credit card · Cancel anytime · Available in 11 languages

+47 %
more bookings
vs unassisted browsing
70 %
less time
spent on guest support
24/7
availability
nights and weekends too
📊
live tracking
conversations, leads, conversions

Trusted by vacation rental businesses

Lloguer Cerdanya

PMS integrations

Connect your inventory in real time. We start with these providers.

ICNEA

Native integration

Native integration with ICNEA

Lodgify

Coming soon

Lodgify — coming soon

Smoobu

Coming soon

Smoobu — coming soon

Using another PMS? Tell us

From inquiry to booking in 3 steps

1

Try instantly

Create your account (no card) and try with sample data. Connect your PMS when you are ready to pay.

2

Pick your agent

Richard, Naia or Roby. Give them your house rules, local tips and tone of voice in plain language.

3

Paste one line of code

Drop our snippet into your website and the chat bubble appears. Your agent is live 24/7.

Built for vacation rentals — not generic chatbots

🌍

11 languages out of the box

Spanish, Catalan, English, French, German, Italian, Portuguese, Dutch, Russian, Basque, Galician.

🔗

Direct bookings

Guests don't bounce to Booking or Airbnb — they get a link to your booking engine with dates and party size pre-filled.

📨

Lead capture

At the end of the conversation the agent politely offers to keep the guest informed — saving the email/phone for your CRM.

📊

Live metrics

Conversations, answered messages, leads captured, tokens used. UTM conversion tracking on Business plan.

🛡️

Won't make up answers

The agent only uses information you provide. No hallucinated prices or fake amenities.

⚡

5-minute setup

Sign up, connect your PMS, paste the snippet. No agencies, no 3-month integration projects.

Simple pricing, scales with your traffic

Pick the plan that matches your property count. Includes a conversation allowance; you set the extra spend cap.

If you go past 150, a sales contact form opens (you can close it).

🎁 14-day free trial

30 properties

then — /month
  • —
  • —
  • ✓ All features included (leads, metrics, avatars…)
  • View technical detail
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Try 14 days free

Frequently asked questions

Do I need to know how to code?

No. You sign up, connect your PMS, and copy-paste one line into your website. The widget appears as a floating chat bubble.

Which Property Management Systems do you support?

We offer a native integration with ICNEA. Smoobu and Lodgify are coming soon. If you use another PMS, tell us and we’ll evaluate the integration.

What happens if the guest asks something the agent doesn't know?

It says so honestly and suggests contacting the host directly. Never invents prices, rules or amenities.

Can I customize the agent's tone and personality?

Yes. When you create your agent you write its instructions in plain language ("be warm, mention the local seafood restaurants").

What if I use up included conversations?

You choose an extra spend cap (€0 = agent pauses, or €10 / €25 / unlimited). We notify you at 80% and 100% of the allowance.

Do you store guest data?

Conversations are stored to compute your metrics. Leads (email/phone) only when the guest explicitly leaves them. GDPR-compliant.

Can I cancel anytime?

Yes. Cancel from your dashboard and your subscription ends at the end of the current billing period.

Ready to turn inquiries into bookings?

Set up your agent in 5 minutes. Free to try.

Get started